@book { ElectronicCommerceoverMultiplePlatforms, title = "Electronic Commerce over Multiple Platforms", subtitle = "A European Study in the Use of eCommerce", author = "Stephan {Siehl}", year = "1999", publisher = "Diplom.de", address = "Hamburg, Deutschland", doi = "10.3239/9783832419912", url = "https://m.diplom.de/document/217834" }