@book { LocatingEfficiencyandProductivityChampionsinanewBankingEnvironment, title = "Locating Efficiency and Productivity Champions in a new Banking Environment", subtitle = "Using Data Envelopment Analysis (DEA) to benchmark ING Bank against a Sample of 65 Banks operating in the Dutch market over the Period 1992 to 1996", author = "Georg-Stephan {Barfuß}", year = "1999", publisher = "Diplom.de", address = "Hamburg, Deutschland", doi = "10.3239/9783832417918", url = "https://m.diplom.de/document/217648" }