@book { WorkflowundProzeManagementaufderBasisdesIntranet,
    title = "Workflow- und Prozeß-Management auf der Basis des Intranet",
    author = "Axel {Buchinger}",
    year = "1998",
    publisher = "Diplom.de",
    address = "Hamburg, Deutschland",
    doi = "10.3239/9783832411930",
    url = "https://m.diplom.de/document/217113"
}